Issue with Etsy webstores

Incident Report for ShipRush

Resolved

A changes has been checked in for this concern, and it should be resolved for all Etsy users now.

Posted Aug 22, 2025 - 09:03 PDT

Monitoring

An update has been made to allow orders to download again, but there is a chance this issue could return. Development continues review, we will provide an update again here when we are confident the issue is full resolved.

Posted Aug 14, 2025 - 10:36 PDT

Identified

Etsy shippers may be seeing an error on their webstore, preventing new orders from downloading. Development is aware of the issue and working with Etsy now to get it solved. We will provide updates here when they are available.

Posted Aug 14, 2025 - 06:58 PDT

This incident affected: Ecommerce connectivity.